Return Policy: Procedure to return TM 1 Laptop to supplier after Purchase

RETURN POINT

KA Technologies, producer of Teacher Mate 1 (TM 1) Laptops has announced its return policy on the purchase of its products on the market.

 

Unopened Items

Any unopened product still in factory-sealed packaging may be refunded or exchanged within Two (2) weeks or Fourteen (14) days of the original purchase date. Original receipts are required and refunds will be given based on the original payment method used at purchase.

Check This Out: Basic and SHS Teachers demand 5 allowances from the Government of Ghana

 

Opened Items

Opened products must be exchanged or returned for store credit with a 20% restocking fee.

All opened products must be in like-new condition and with all packing materials and original receipts. No refunds or exchanges will be given after Fourteen (14) days of purchase.

 

Preowned Devices

Any preowned devices may be refunded or exchanged within Fourteen (14) days of the original purchase date. Devices that contain customer information or have been set up will incur a 20% restocking fee.

Original receipts are required and refunds will be given based on payment method.

 

Check This Out: Basic and SHS Teachers demand 5 allowances from the Government of Ghana

 

Defective Devices/Items
Defective devices/items may be returned for same-product exchange, or store credit.All defective items must be tested and verified before we are able to offer exchange or store credit.

 

 

Non-returnable Products

Products not eligible for refund, return or exchange include opened software, products that have been tampered with, damage caused deliberately or out of negligence, opened printers, special orders, gift certificates and products not accompanied with original receipts and or packaging.

 

Cash Refunds
No in-store cash refunds will be made to customers. KAT will refund cash purchases by cheque either directly issued to the customer or mailed to the customer within 7 to 10 business days.

 

 

General

o The original sales receipt must accompany all returns.
o Please save all packaging until you determine that your product is working correctly.
o Defective products should be returned as quickly as possible (preferably within one week) for a full refund. Please inspect your product(s) upon receipt and report defects to a KAT sales outlet immediately.
o Some products are not eligible for return. Please discuss with our sales staff prior to your purchase if you have any questions.
o No refunds or exchanges after 30 days from the date of sale.
o All returns outside of this return policy will be charged a 25% restocking fee

Check This Out: It is comparatively advantageous acquiring a Teaching Certificate from College than University – Ellis Ferdinand


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Ellis Ferdinand
Ellis Ferdinand is a Journalist, Blogger and Founder of Ellis Multimedia, a parent company of EducationGhana.org, an Online Education News Blog, PoliticsGhana.com and GhanaNaija.net.Ellis Ferdinand is a Graduate of Accra College of Education and the University of Cape Coast, where he obtained a Diploma In Basic Education and a Bachelor of Education in Accounting. He is currently Reading his Master of Philosophy in Curriculum and Pedagogic Studies at the University of Education, Winneba in Ghana.Ellis Ferdinand won Blogger of the Year at the 2018 National Students’ Awards and was also adjudged 14th Best Ghanain Blogger in 2018 among the Top 50 Ghanaian Bloggers of 2018.He introduced the Concept of Education Blogging in Ghana in 2014 with his famous blog EducationGhana.net. now EducationGhana.orgHis Blog won Best Media Promoting Education in 2017, 2018 and 2019 respectively, an Award organized by Neogenics Education Consult.In 2019, He adjudged the Most Promising West African Blogger of the Year in Nigeria. He won Writer of the Year at the 2021 EDUCOM AWARDS

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