Teachers and other Government workers who are on the payroll of the Controller and Accountant General’s Department are to take note of the various means by which employees who have been transferred from one school to the other and could not find their names on the staff list should follow the steps below to solve such abnormalities.
1. Login into your epayslip account at www . gogpayslip .com
2.Click on Feedback/Tickets
3.Click on New Ticket (blue tab) to open a Feedback, Suggestion Or Complain Page
4. Select a subject from the drop down menu box labelled Select Subject
5. Under subject select Wrong Management Unit
6.Enter the details about how you want your management unit to be changed into a box that reads Enter comments, suggestions or complains.
7.Make sure to include the following details: Your full name, staff ID, the name of the school/management unit you want your name to be transferred to, include the district of that management unit/school and region.
8.After entering your complaint click on send ticket.
.
Note:If you did not receive any feedback within 3 days do follow ups by going to controller Or call the CAGD Electronic Services Support Centre located at all regional capitals.
CAGD Electronic Services Support (ESS) Centres have been setup in the various regions to provide support and ssistance to all GoG Employees on issues relating to their E-payslip.
These centers are operational and are open from Mondays to Fridays, 8:00 am to 5:00 pm.
Greater Accra Region:
ESS Center, Room 104, GIFMIS Block, Ghana News Agency (GNA), opposite Registrar General’s Department, Ministries Accra.
Telephone Number: 0540116391/ 024 23 68 024
.
Western Region:
ESS Center, Ground floor, CAGD Block, Ministries, Sekondi.
Telephone Number: 054 01 14 618/ 020 68 50 911
.
Central Region:
ESS Center, Ground floor Ministry’s Block, opposite SSNIT building Kingsway/Castle Area, Cape Coast.
Telephone Number: 0540114205
.
Volta Region:
ESS Center, Room 10 Forestry Commission, Ministries Ho.
Telephone Number: 0540116432
.
Eastern Region:
ESS Center, 1st floor, CAGD building, close to All Nations University, New Site Koforidua.
Telephone Number: 0540116889
.
Brong Ahafo Region:
ESS Center, 1st floor, Same building with Wenchi Rural Bank and ASA Savings and Loans, Night Market traffic light, Sunyani.
Telephone Number: 0540116435
.
Northern Region:
ESS Center, 1st floor, CAGD Building, Ministries, Tamale.
Telephone Number: 0540116427
Upper East Region:
ESS Center, Ground floor CAGD Building, Ministries, Bolgatanga.
Telephone Number: 0540116456
.
Upper West Region:
ESS Center, 1st Floor Ghana Revenue Authority Block, CAGD premises, Wa.
Telephone Number: 0540116887
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